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Gift & Promo

Gift Voucher (Giftcard)

How to purchase a Gift Voucher?

Someone's lucky to have you as a friend :) Available for purchase online here.


What are the terms and expiry of Gift Voucher?

Gift Vouchers purchased online at will be sent electronically to your recipient of choice via email.

Terms of Use

  1. Gift Voucher is redeemable at only.
  2. Gift Voucher has NO expiry.
  3. Gift Voucher cannot be exchanged for cash, returned or refunded after purchase.
  4. There will be no replacement if it has lost, stolen or destroyed.
  5. Gift Voucher that has been deposited to a be+B account for Store Credit cannot be reversed or retrieved back as a Gift Voucher.
  6. Any Gift Vouchers are suspected fraud, mistakenly issued or violations of policies shall be immediately suspended or cancelled.

*be+B reserves the right for final decision.


How do I use my Gift Voucher?

Just apply the Gift Voucher code at checkout! But make sure the value has been offset from your order's final amount before completing your purchase.

Gift Vouchers in Malaysian Ringgit (RM) can only be used on


​​​​​​​How do I check available Gift Vouchers in my account?

If you've been gifted an online Gift Voucher, the code will be emailed to you.
You can check the available amount in the Gift Voucher here.

You can also deposit a Gift Voucher into your account as Store Credit. To do so, please contact our support team here to proceed. 


​​​​​​​Can I return my order if I used a Gift Voucher to purchase?

Orders paid with a Gift Voucher can be returned. But just to be 100% sure, please take some time to check out our ‘Return & Exchange Policy’ here for more information on exclusions! 



Coupon Code (Promo Code)

Are there any ongoing promotions?

You can find out more about our ongoing promotions here.


​​​​​​​Why am I unable to use my discount?

There're a few possible reasons why your discount could be invalid:

  1. The code has expired.

Check the expiry date of the code, as some of them run for a limited time or expire after a set period.

  1. Did you meet the minimum spending requirement?

There might be a minimum spend requirement and/or on selected product categories.

  1. Promo codes are not applicable to:

Product listing price below RM50 and sale items (unless specified).

  1. Do you need to be logged in?

Some promo codes will require you to be logged in to redeem the discount.

  1. Did you apply the promo code to the correct field?

Promo codes should be applied to the 'Coupon Code' field at checkout.

  1. Has this promo already been used?

Some promo codes might have restrictions to the number of times it can be used.

  1. Have you checked the ‘Terms and Conditions’ of the promo code?

Check promo terms and conditions here to ensure you've met the promo criteria.

*If you're absolutely sure you've fulfilled the terms and conditions of the discount and still have trouble using it, please drop us a message here with a screenshot of the error message!


​​​​​​​What if I placed my orders but forgot to use my Coupon Code?

Discount codes can't be applied to an order that's already been made!

Reimbursements won't be provided if the code wasn't applied. But you can always use it for your next purchase with us, as long as you fulfil the terms of the discount!

*This excludes welcome offers and discounts only applicable to first-time customers.